Company's name: | Unimicron (SHENZHEN) Technology Co., LtdBegin and end date: 2007-03-2012-07 |
Enterprise nature: | Industry: Communication/Telecom/Network Equipment |
Job Title: | Customer service engineer |
Job description: | r quality service on HDI (High density interconnection) to customers such as MOTOROLA and HUAWEI. Cultivate a harmony cooperation relationship with customers. Keep close contact with customers and try to collect more detail information from customers. Take positive actions to solve it, reducing the loss of more than millions RMB for the company. Call in QA and Manufacture departments to review the quality issue in customer complaints domestically, and approach a solution to correct it. a contact window with customers, launch a customer satisfaction survey half a year, in order to hear customer demands and suggestions in time. Review quality management index , analyze the fallen iteMS and propose a corrective action. sample qualification for MOTOROLA projects. Take charge of incorporating the qualification information such as PPAP, PAF, and E-W18, etc. nge audit agenda for customer on quality system of the company. |
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Company's name: | Polytech (SHENZHEN) Technology Co., LtdBegin and end date: 2005-07-2007-01 |
Enterprise nature: | Industry: Communication/Telecom/Network Equipment |
Job Title: | Technology service engineer |
Job description: | Introduce chemical to new PCB (Printed circuit board) production lines, including chemical of copper plating, E’less plating and gold plating. First write the introduction plan, then take related reliability tests, at last conclude with a final report. Also, confirm and response with supports to customer complaints and issue. |
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Company's name: | Shenzhen Hekeda Purifiedwater Equipment CompanyBegin and end date: 2004-07-2005-06 |
Enterprise nature: | Private enterprisesIndustry: Petroleum/Chemical Industry/Minerals/Geology |
Job Title: | Quanlity management engineer |
Job description: | Test the purified water machine and write operation instruction. Train operators to use the machine for r technology supports to the service department. |
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