Preface ?
Definition Q:What does EBC refer to ? English business correspondence refers to the letters , cables, telexes, faxes and e-mails dealing in international business, as well as in domestic trade, of course. ?
2. Aim The purpose of this course is to help you learn how to write good business letters by using up-to-date expressions in the simplest possible language.?
3. Features Q: What are the differences between EBC and other English coures?
It has its unique language style and jargons(行话）
2. It is full of business terminations（术语） and abbreviations
3. There is a close relation between EBC and international tradeExamples:? Try to explain the following underlined expressions. ? We are in the market for silk blouses and should be pleased if you could kindly quote us your keenest prices for the goods below ? Offer quotation order counteroffer letter of credit CIF FOB ? YL11/11RVD?
4. Writing Principles
1. Business letter-writing is an essential part of business.
2. The letter is often an evidence of an arrangement or a contract， and must therefore be written with care.
3. The aim of letter is to secure the interest of the reader and his ing Principles of business Letters7 “C”s
1) Courtesy礼貌 语言要有礼且谦虚，及时地回信也是礼貌的表现。
2) Clarity 清楚 意思表达明确，要注意：
（一）避免用词错误：
（二）注意词语所放的位置：
（三）注意句子的结构：
3) Conciseness 简洁
（一）避免废话连篇
（二）避免不必要的重复
（三）短句、单词的运用
4) Consideration 体谅 写信时要处处从对方的`角度去考虑有什么 需求，而不是从自身出发，语气上更尊 重对方。5) Completeness 完整 商务函电应完整表达所要表达内容和意思，何人、何时、 何地、何事、何种原因、何种方式等。
6) Concreteness 具体 内容当然要具体而且明确，尤其是要求对方答复或者对之 后的交往产生影响的函电。
7)Correctness 正确 表达的用词用语及标点符号应正确无误，因为商务函电的内 容大多涉及商业交往中双方的权利、义务以及利害关系， 如果出错势必会造成不必要的麻烦。