道歉 Apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该:
1.道歉。 2.解释发生了的事情。
3.保证将来不会再发生了。
4.最后，再次道歉。
常用句型
Formal正式的
1. I really must apologize for…我真得为……道歉。
2. I am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。
3. 1 would like to express my apologies for…我要为……表达我的歉意。
4. It is with great regret that…非常抱歉，……
5. I regret that I have caused you…我为给你造成的'·一道歉。
6. I hope you will forgive me for…我希望你能就……之事原谅我。
7. I am writing to apologize for…我为……之事写信道歉。
8. I am writing to express my apology for…我为……之事特此写信表达歉意。
9. Please accept my apology for…请接受我就……之事的道歉。
10. My apologies for not being able to…我为未能……道歉。
Informal非正式的
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yesterday. I know these days since John's funeral have been very difficult for you，and I was clearly out of order in making reference to "merry
widows." I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards，
Tom